Privacy Policy

Childrens House Childcare Ltd is committed to protecting and respecting your privacy. This policy, together with any other documents referred to within, sets out the basis on which we will process any personal data that we collect from you or that you provide to us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

We collect and process the following data from visitors to our website: www.childrenshousesouthwell.co.uk

  • Information that you provide by filling in forms on our site. This includes information provided at the time of subscribing to our services or requesting further services or information. If you contact us we may keep a record of that correspondence.
  • Information collected by technology such as Google Analytics and other technology such as cookies (please see “Cookies (and similar technologies)” below for more information).

How long do we hold your data?

Childrens House Childcare Ltd retains your information while you/your company remains an active client, unless you ask us to delete your information. If you stop being an active client we will retain your information unless you request that your details be deleted; however we will only contact you if we believe the information we intend to send to you could be of ‘legitimate interest’ to you or your company.

If you have signed up to receive our newsletter/requested information from us, we will retain your information until you request it to be deleted. Subject to the exceptions described below, Childrens House Childcare Ltd deletes or anonymizes your information upon request.

Childrens House Childcare Ltd may retain information after account deletion if there is an unresolved issue relating to your account, such as an outstanding invoice on your account.

Cookies (and similar technologies)

As required by the UK interpretation of EU law on cookies, Childrens House Childcare Ltd have reviewed the cookies used by our service and give advice so that you can manage the use of them.

This website uses cookies to collect information about how the site is used by its visitors. Cookies provide non-personal statistical information about visits to pages on the site, which may include the duration of individual page views, paths taken by visitors through the site, and other general information.

However, should you wish to delete or disable the cookies, you can do so by referring to the ‘Help’ option on the menu bar of your browser. This will tell you how to prevent your browser from accepting new cookies; notify you when you receive them; and disable them altogether.

Childrens House Childcare Ltd uses Google Analytics to analyse the use of this website. Google’s privacy policy is available at: https://www.google.com/privacypolicy.html.

NONE OF THIS INFORMATION IS ASSOCIATED WITH YOU AS AN INDIVIDUAL.

Where do we store Individual’s personal data?

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Security and control of your data

Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information we will use security features to reduce the risk of unauthorised access.

How do we use your information?

Information held about you is used in the following ways:

  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • To carry out our obligations arising from any contracts entered into between us;
  • To notify you about changes to our service;
  • If you are an existing customer we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those subject of a previous sale to you;
  • We do not disclose personal information about individuals to advertisers or sell your information to any other organisation for marketing purposes.

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting: admin@chsouthwell.co.uk.

Links to other sites

Our site may, from time to time, contain links to and from websites of partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page.

Contact Details

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@chsouthwell.co.uk.

TCH Privacy Policy: Last Updated: 22 May 2018